Privacy Policy
Privacy Policy
Last updated: 17 September 2026
At PB International HR Ltd, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information when you visit pbihr.com, contact us, make an enquiry, or engage our services.
We aim to be straightforward about what information we collect, why we collect it and how we use it.
1. Who we are
PB International HR Ltd is a specialist international HR and people consultancy providing senior-level HR advisory, interim, fractional and project-based support to businesses and organisations.
For the purposes of applicable UK data protection legislation, PB International HR Ltd is the data controller for personal information that we collect and use for our own business purposes.
PB International HR Ltd
52 London Road
Slindon Common
Arundel
West Sussex
BN18 0NG
Company number: 17430889
Email: peter@PBIHR.com
Telephone: +44 7479 541305
If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the details above.
2. What personal information we collect
The information we collect depends on how you interact with us.
Information you provide to us
This may include:
- your name
- job title
- organisation or company name
- email address
- telephone number
- information contained in messages or correspondence
- information you provide through our website enquiry form
- information relating to a potential or existing client engagement
- information contained in documents or other materials you provide to us
- information relevant to an HR, people, organisational or business matter on which we are advising.
We only seek information that is relevant to the purpose for which it is being provided.
Information collected when you use our website
When you visit pbihr.com, certain technical information may be collected automatically by the website or its service providers.
This may include:
- IP address
- browser type
- device type
- operating system
- pages visited
- date and time of visits
- approximate geographical location
- information about how you use and interact with the website
- information collected through cookies and similar technologies.
The precise information collected will depend on the website services and technologies in use.
3. Information submitted through our contact form
If you use the contact form on our website, we collect the information you choose to provide, including your name and message and any other information you voluntarily include.
We use this information to:
- respond to your enquiry
- understand your requirements
- communicate with you about our services
- determine whether we may be able to support you or your organisation.
We do not use information submitted through the contact form for unrelated purposes.
4. How we use your personal information
We may use personal information to:
- respond to enquiries
- communicate with prospective and existing clients
- provide HR and people consultancy services
- prepare proposals and engagement documentation
- deliver and manage consultancy assignments
- provide advice on HR, people strategy, employee relations, organisational change, restructuring, leadership, talent, reward and related matters
- maintain our professional relationship with you
- administer our business
- manage financial and contractual records
- improve our website and services
- send relevant business communications where permitted
- comply with legal and regulatory obligations
- establish, exercise or defend legal claims
- protect the security and integrity of our website, systems and information.
We will only use personal information for purposes that are compatible with the purpose for which it was collected, unless we have a lawful basis to use it for another purpose.
5. Our lawful basis for processing personal information
UK data protection law requires us to have a lawful basis for using personal information.
Depending on the circumstances, we may rely on the following lawful bases.
Legitimate interests
We may process personal information where it is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms.
This may include:
- responding to business enquiries
- managing professional relationships
- developing and providing our services
- communicating with existing and prospective clients
- maintaining appropriate business records.
Contract
We may process personal information where this is necessary to enter into or perform a contract or professional engagement with you or your organisation.
Legal obligation
We may process personal information where this is necessary to comply with a legal or regulatory obligation.
Consent
Where consent is required, we will ask for it before processing your information.
Where we rely on consent, you have the right to withdraw it at any time.
The lawful basis we use will depend on the particular purpose for which your information is being processed.
6. HR and employee information
As an HR consultancy, we may receive personal information relating to employees, directors, contractors or other individuals as part of an assignment for a client.
Where we process personal information on behalf of a client, the client will generally be the data controller and PB International HR Ltd will act as a data processor, subject to the nature of the particular service and processing activity.
In these circumstances, we will process information in accordance with the client's instructions, our contractual arrangements and applicable data protection law.
The information may include employment, performance, absence, disciplinary, grievance, remuneration, organisational change or other HR-related information.
We recognise that HR information can be particularly sensitive and we take appropriate steps to protect it.
Where required, appropriate data-processing arrangements will be agreed with our clients.
7. Special category information
In providing HR services, we may process special category information where it is relevant and necessary to the services we have been engaged to provide.
This may include information relating to:
- health or disability
- racial or ethnic origin
- religious or philosophical beliefs
- trade union membership
- other information falling within the special categories under applicable data protection law.
We will only process special category information where there is an appropriate lawful basis and an applicable additional condition for processing it.
We do not request sensitive information unless it is relevant to the work we are undertaking or there is another lawful reason for doing so.
8. Information obtained from other sources
We may receive professional contact information from sources other than the individual concerned.
This may include:
- the individual's organisation
- authorised representatives
- professional advisers
- existing business contacts
- publicly available professional sources, such as company websites or LinkedIn
- referrals from existing contacts.
Where we obtain personal information from another source, we will provide the relevant privacy information where required by law.
9. Who we may share information with
We do not sell or rent personal information.
Where necessary and appropriate, we may share personal information with:
- our clients and their authorised representatives
- professional advisers
- website and hosting providers
- IT and technology providers
- email and communications providers
- website analytics or similar service providers
- professional service providers supporting our business
- regulators, government bodies or law enforcement agencies where legally required
- other parties where necessary to establish, exercise or defend our legal rights.
Where a third party processes personal information on our behalf, we expect them to provide appropriate safeguards and comply with applicable data protection requirements.
10. Website services and third-party providers
Our website is hosted and operated using third-party technology and service providers.
These providers may process limited technical or personal information in order to operate the website, provide website functionality, maintain security or provide services such as translation, analytics or communications.
Where third-party providers process personal information on our behalf, we take reasonable steps to ensure that appropriate contractual and security arrangements are in place.
You should also review the privacy information provided by third-party services where appropriate.
11. International transfers
Some technology and service providers used by PB International HR Ltd may operate internationally or store information outside the UK.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that suitable safeguards are in place in accordance with applicable data protection legislation.
12. Cookies
Our website may use cookies and similar technologies.
Some cookies are necessary for the website to operate properly. Other cookies may be used to understand how visitors use our website, improve website performance or provide additional functionality.
Where consent is required for a particular type of cookie, we will request that consent before using it.
You can manage your cookie preferences through the cookie settings available on our website.
13. How we protect your information
We take reasonable technical and organisational measures to protect personal information against:
- accidental loss
- unauthorised access
- misuse
- alteration
- disclosure
- destruction.
Access to personal information is limited to those who have a legitimate business or client-service reason to access it.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
14. How long we keep personal information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
The period for which information is retained will depend on its nature, the reason it was collected and any applicable legal, regulatory, accounting or contractual requirements.
For example:
Business enquiries and contacts
We may retain information for as long as necessary to respond to an enquiry and maintain an appropriate professional relationship.
Client information
We may retain information for the duration of an engagement and for an appropriate period afterwards.
Financial and contractual information
We retain records for the period required by applicable legal and accounting obligations.
Marketing information
We retain marketing preferences for as long as necessary to manage those preferences and comply with applicable requirements.
When information is no longer required, we will securely delete it or anonymise it where appropriate.
15. Your data protection rights
Depending on the circumstances, you may have rights under UK data protection law, including the right to:
- request access to the personal information we hold about you
- ask us to correct inaccurate or incomplete information
- ask us to erase your personal information
- ask us to restrict how we use your information
- object to certain processing
- object to direct marketing
- request the transfer of certain information to another organisation
- withdraw consent where we rely on consent as our lawful basis.
These rights are subject to certain legal exceptions and may not apply in every circumstance.
If you wish to exercise your rights, please contact us using the details in Section 19.
We may need to verify your identity before responding to your request.
16. Direct marketing
We may communicate with professional contacts about PB International HR Ltd, our services, insights and relevant developments.
Where applicable law requires consent for electronic direct marketing, we will obtain that consent before sending marketing communications.
You can ask us to stop receiving marketing communications at any time by contacting us or using an unsubscribe option provided in the communication.
Your right to object to direct marketing is absolute.
17. Automated decision-making
PB International HR Ltd does not currently use personal information to make solely automated decisions that produce legal or similarly significant effects on individuals.
If this changes, we will update this Privacy Policy and provide the information required by applicable data protection law.
18. Third-party websites
Our website may contain links to third-party websites, including professional networks, partner organisations and other external resources.
We are not responsible for the privacy practices, security or content of those websites.
We recommend that you read the privacy policy of any third-party website before providing personal information.
19. Contacting us and making a complaint
If you have any questions about this Privacy Policy or how we handle personal information, please contact us.
PB International HR Ltd
52 London Road
Slindon Common
Arundel
West Sussex
BN18 0NG
Company number: 17430889
Email: peter@PBIHR.com
Telephone: +44 7479 541305
If you are unhappy with how we have handled your personal information, please contact us first and we will try to resolve your concern.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.
Further information about your rights and how to make a complaint is available from the ICO.
20. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or how we process personal information.
The latest version will always be available on pbihr.com.